Cygnific on LinkedIn: Partnership__Cygnific_PinkGellac (2024)

Celebrating Success with SPARK at Cygnific! 🎉In March, we relaunched our continuous improvement structure with Brands, CS NL, and CS EUR. Since then, over 100 ideas have poured in via the SPARK tool, driving real change and innovation. Meet our senior Ambassador at Rituals, and hear about her journey with SPARK.🚀 Their experience: "Using SPARK was a game-changer. It gave me the platform to voice concerns and suggest improvements directly impacting our daily workflow. The intuitive tool guided me through the process, allowing me to submit five ideas in just an hour!"🔍 Example idea: The idea focused on streamlining discount codes in Salesforce to enhance customer experience. Her initiative sparked conversations with our Business Development team, leading to concrete actions and positive outcomes.🌟 Continuous Improvement: "What I loved most was the genuine interest and support from my colleagues and the higher-ups. Seeing my idea translate into real change, not just internally but also at Rituals, was incredibly rewarding."#Cygnific #Customerservice #Klantcontact #Partnership #Innovation

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Discover SPARK: Igniting innovation at Cygnific! 🔥At Cygnific, innovation fuels our passion. Introducing SPARK, our powerful platform designed to fuel creativity and drive transformation in customer service. Curious about how we're revolutionising the way we work? Dive into the details: https://lnkd.in/d5EEZ4Er#Cygnific #CustomerService #Klantcontact #Partnership #Innovation

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vacature Recruitment

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Our Vision: Building lasting impressions 🌟At Cygnific, we're on a mission to create positive change. By seamlessly integrating into your organisation, we don't just provide services – we become an extension of your brand. With our dedicated team as your brand ambassadors, every customer interaction transforms into a meaningful engagement. Together, we're not just fostering loyalty; we're shaping the future of customer relationships. Join us as we redefine what it means to truly connect. 💼✨ #Cygnific #Partnership #Customerservice #Klantenservice #Innovation

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Introducing Maria Sequeira, the driving force behind our innovation at Cygnific! 🎶🔢 Originally from Lisbon, Maria embarked on a bold journey to Heerlen, the Netherlands, where she fearlessly embraced new challenges and opportunities. As our esteemed Power Platform Tech Lead, Maria orchestrates innovation that transcends borders, spearheading transformative projects like Spark. This groundbreaking platform serves as a dynamic space where every Cygnific team member can effortlessly share ideas, fostering a culture of innovation and empowerment across the organisation.From her consultancy roots to her pivotal role in shaping Cygnific's future, Maria's journey exemplifies courage, creativity, and collaboration. Join us in celebrating Maria's remarkable contributions and the limitless potential ahead under her visionary leadership! 🌟

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Embracing diversity in design: A peek into our new office ✨🌍At Cygnific, every corner tells a story, and our new office space is no exception. We're thrilled to share a glimpse into the design narrative that brings our workspace to life!Inspired by our diverse team from across the globe, we've crafted a design ethos rooted in the rich variety of our planet's climates. From the icy landscapes of the Polar-Tundra to the vibrant hues of the Equatorial-Desert, each zone within our office reflects the unique essence of six distinct climate regions.But our design journey doesn't stop there. Step inside, and you'll notice a thoughtful layout that prioritises both productivity and well-being. Natural light floods our work areas, accompanied by a serene palette that keeps us focused and energized throughout the day.Need a moment to connect or recharge? Our middle sections invite you with inviting meeting rooms, cozy relaxation areas, and vibrant pantries bustling with conversation and camaraderie.And as we embark on this new chapter, we're excited to unveil dedicated floors tailored to the needs of each department. From Brands to Customer Services, from Support to HRM and ICT, our renewed space is primed to foster collaboration and innovation like never before. Welcome to the headquarter of Cygnific! 💜✨#OfficeDesign #Cygnific #Customercontact #Customerservice #Innovation

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Introducing the Sales Millionaires of 2023! 🌟Meet Barry Zandstra, Steven Maatkamp, and Dave ten Hoeven, the stars of our sales team who've each surpassed one million euros in sales. Their remarkable journeys deserve the spotlight.🔍 Dive into Dave's journeyDiscover how Dave achieved an incredible 2.3 million euros in sales for KLM in 2023. His dedication to customer service sets him apart, forging genuine connections with passengers through KLM's Platinum Service Line.🎉 Join the celebrationLet's celebrate Dave and his fellow sales millionaires for their dedication and excellence. Read their inspiring stories and uncover the essence of outstanding customer care.Read the full article here ▶️ https://lnkd.in/eujge7Sy

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Meet Alessio Soranzo, our dedicated Traffic Controller at Cygnific. His role is pivotal in steering our team towards success, ensuring every interaction reflects the essence of the 'Cygnific Touch'. Dive into Alessio's insights as he shares his journey and the impact he makes daily. 🚀#Cygnific #Employeespotlight #CustomerService #Innovation

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