What to Do When You Can't Open a Bank Account - NerdWallet (2024)

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Just as an application for a credit card might not be approved, a bank or credit union could deny an account application. If this happens to you, be aware that you have other options.

Why can't I open a bank account?

A bank can deny your request to open an account because of past accounts that were closed due to negative balances, a history of overdrafts or problems verifying your identity.

If you're unable to open a bank account, here are some tips on what to do next.

What to do if you can't open a bank account

Verify your details

When you apply to open a bank account, you usually have to provide your name, address, Social Security Number, driver’s license or passport details and other personal information. Your bank will likely work with third-party companies to electronically verify your application. If the information can't be confirmed, it may lead to a denial. If you believe you may have listed incorrect data on your application by mistake, consider reapplying.

Review your consumer reporting files

It’s possible your bank may have confirmed who you are, but denied opening an account because of other reasons, such as a record of an unpaid balance from overdraft charges. Banks rely on consumer reporting agencies such as ChexSystems or Early Warning Services for information on applicant banking histories. When this information causes a denial, you have the right to receive a copy of your file.

The file could list outstanding debts from old accounts, the status of those debts (paid or unpaid) and whether a past account was closed due to suspected fraud. You can use the information from the report to contact the previous bank and pay off any outstanding fees or dispute errors. You could also file a dispute directly with the reporting agency. To reach ChexSystems, call 800-428-9623. For Early Warning Services, call 800-745-1560.

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Consider other banking options

It’s difficult to have a bank account approved if you have a consumer reporting agency record. In addition, young adults and recent immigrants may not have a U.S. banking history for these agencies to verify. This may mean you can’t open a traditional account today, but it doesn’t have to stop you from accessing banking services. Here are some other options to consider.

Second chance checking

Some institutions offer second chance checking accounts specifically for customers who can’t qualify for a traditional option. The alternative account might lack some features such as overdraft protection or the ability to avoid monthly fees, but it gives customers a chance to develop a solid banking history. (Note that this option generally doesn’t involve applying for loans, so it won’t help you build a credit history.)

If you keep a second chance account in good standing for 12 months, your bank may switch it to a regular checking account. Once you reach that milestone, you could also shop around for top-notch checking and savings accounts or, if you live far from a bank branch, consider a free online checking account.

» Immigration status keeping you from opening an account? Learn how to open a bank account without a Social Security Number

Prepaid debit cards

Many prepaid debit cards let you access important banking functions, such as direct deposit, online bill pay and electronic bank transfers to savings accounts (which can help you build your savings balance). They are generally available to customers regardless of banking history. Some of the best choices have no or low monthly fees and access to thousands of ATMs.

Not being able to open a bank account shouldn’t mean not being able to access banking. Whether you resolve the account issue directly with the institution or choose to shop around, there are a number of solid financial service companies that would be happy to have your business.

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What to Do When You Can't Open a Bank Account - NerdWallet (2024)

FAQs

Why are banks not letting me open an account? ›

Why can't I open a bank account? A bank can deny your request to open an account because of past accounts that were closed due to negative balances, a history of overdrafts or problems verifying your identity.

What can I do if I Cannot get a bank account? ›

What can you do if your application for a bank account is rejected?
  1. Applying for a different current account. Each bank has different eligibility rules, meaning you may be able to get an account elsewhere. ...
  2. Getting a basic bank account. ...
  3. Considering a prepaid card. ...
  4. Talking to a credit union.

What are my options if I can't get a bank account? ›

Second-chance checking accounts

A second-chance bank account functions much like a traditional checking account but with some account restrictions. With a second-chance account, you may need to pay a higher monthly fee or maintain a bigger balance, to protect the bank in the event of problems such as overdrafts.

Why would I be denied opening a bank account? ›

Reasons You Can Be Denied a Checking Account

Excessive overdrafts or nonsufficient funds incidents. Unpaid fees or negative account balances, whether from an active or closed account. Suspected fraud or identity theft. Applying for too many bank accounts over a short period of time.

How do I delete ChexSystems? ›

You can reach out to creditors directly to ask them to remove negative history from your ChexSystems report. The catch here is that you'll typically need to pay any outstanding balances in full or arrange a debt settlement agreement before creditors will agree to this.

How do I fix my ChexSystems report? ›

How to clear up your ChexSystems report
  1. Get a copy of your ChexSystems report.
  2. Dispute errors in your report.
  3. Settle your debts.
  4. Request an updated report.
  5. Other possible actions.
  6. Consider a second-chance checking account.
Dec 19, 2023

What bank does not use ChexSystems? ›

Summary: Best Banks That Don't Use ChexSystems
Bank / Credit UnionForbes Advisor RatingLEARN MORE
Capital One 360 Checking Account4.5
Chime® Checking Account4.4Learn More On Chime's Website
LendingClub Bank Rewards Checking4.2Learn More Read Our Full Review
Varo Bank Account4.1Learn More Read Our Full Review
1 more row
Apr 3, 2024

What is a second chance bank account? ›

Second chance bank accounts are designed for individuals whose banking history prevents them from opening a regular checking account. This may include individuals who have been denied an account due to too many overdrafts or unpaid fees.

How to survive without a bank account? ›

You can use a money order to make payments, pay bills, or send money to friends or family. Money orders can be purchased several places like a bank, a post office, or some retail stores. Most of them accept cash, prepaid cards, and debit cards, and some accept credit cards.

Do all banks check ChexSystems? ›

While most banks and credit unions use ChexSystems or another consumer reporting agency, there are several that offer what's called second-chance banking. These financial institutions either don't check your ChexSystems report at all, or they're willing to look past some negative items.

How long does ChexSystems last? ›

How long does negative information stay on ChexSystems and/or EWS consumer reports? Generally, negative information remains on ChexSystems and/or Early Warning Services (EWS) consumer reports for five years. Under the Fair Credit Reporting Act, certain negative information may be reported for up to seven years.

Can banks see if you owe other banks? ›

When you apply for a new account, many banks use ChexSystems to see if a previous bank has flagged you for unpaid balances such as overdraft fees.

What do banks check when opening an account? ›

Banks and credit unions want to learn about your financial past before establishing an account with you. They do this by running a bank history report on you. Like a credit check, this report highlights the consumer's financial behavior, but for bank accounts instead of credit cards.

Can you get a bank account with bad credit? ›

Many financial institutions, including traditional banks, online banks and credit unions, offer accounts with flexible requirements for folks who've had money trouble in the past. Namely, they don't use ChexSystems to screen your banking history.

Can I open another bank account if one is closed? ›

Opening a new bank account

If your account has been closed, you can try to open a new one with a different bank. However, you may run into a problem if the previous bank reported anything negative on your ChexSystems report. A ChexSystems report is like a credit report for your banking activity.

Can I open a bank if I owe another bank? ›

You can be denied an account if you're in debt to another bank because of an overdrawn account or overdraw your account too often.

What bank gives you a second chance? ›

Second-chance checking accounts allow those who have been denied a traditional account to open a specialized one to help them build a strong financial foundation. Financial institutions offering second-change checking accounts include Capital One, Chime, GO2bank, GTE Financial, Fifth Third, Varo and Wells Fargo.

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