How much time do I have to make a return? (2024)

If you want to return one or more items, you've got 31 days to do so. This 31-day period starts once your order has been delivered.

You can send any unworn items back free of charge. We will only consider 'worn garments' if these are items that you've tried on purely to see whether they fit.

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How much time do I have to make a return? (2024)

FAQs

What is a reasonable amount of time to respond? ›

"After the 48-hour mark, if you really haven't said anything at all and someone asks you a question that needs an answer, then that's where you're starting to get into ... rudeness or inconsideration," she says.

What is the appropriate amount of time to wait for a reply? ›

The appropriate wait time can vary depending on the situation and the recipient. However, a general rule of thumb is to wait at least 3-5 business days before sending a follow-up email. It's important to keep in mind that people are often busy and may not have had a chance to read or respond to your email yet.

What is a reasonable amount of time to wait for an email response? ›

"It depends on who's sending the email," another participant commented. "If it's your boss or someone you're working with on a high-stakes project, you should be answering within the day. For others, it can vary between two business days or within the business week."

How long do you have to return something? ›

If the store doesn't post any return policy, the law requires the store to accept returns within 30 days of purchase. There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies.

How long is too long to wait for a reply? ›

A week gives the person enough time to thoughtfully respond.

It may feel like a long time waiting for them to reach out, but keep your hopes up that they'll text you back. They could realize that they miss talking with you and send a message.

How much is too long to reply? ›

Reply within 30–60 minutes to play it a little cool.

Even though you might be really excited to message them, you might seem a little needy or clingy with an immediate response. If you want to play it cool, wait for up to an hour so it doesn't seem like you're always on your phone checking for their reply.

How long should you wait for a response before emailing again? ›

As a general rule, two or three days is a good amount of time to wait before sending your first follow-up email. You should then extend the waiting period by a few days for each subsequent email following your first message, especially depending on the number of follow-ups you're planning to send.

What is a realistic email response time? ›

What is the average email response time? 50% of people respond to work emails within approximately 2 hours. If we extend that to personal emails, the most common response time drops to just 2 minutes. On top of that, 90% of all emails that get a reply, get it within 2 days.

What is the average response time? ›

Average response time, also known as average reply time, measures how long it takes for a customer support team to reply to a customer inquiry. This metric helps assess how quickly a company assists its customers and directly impacts customer satisfaction scores.

How long does a customer have to return an item? ›

The consumer must within 5 business days of delivery advise the supplier in writing or other recordable form that he is rescinding the agreement, must return the goods delivered within 10 business days of delivery of such goods and the supplier must then refund the consumer within 15 business days of the latter of ...

What is a reasonable return policy? ›

Failure to disclose a time frame for returns may result in customers trying to ship back items months or even years after purchase. A 15 to 30-day return policy is standard, but some businesses opt for 90 days, and others are willing to accept a return up to 365 days later, as long as you have the purchase receipt.

Is there a time limit on returning goods? ›

The Act also states that if there is a problem with a product or service within 30 days of purchase, you can ask for a full refund.

What is an appropriate response time? ›

What is reasonable? Generally, you should aim to respond to all emails within a 24-hour timeframe (not to exceed 48 hours). What if I don't have an answer within 24 hours? Sometimes we'll get questions that take time to answer, and that is ok.

What is considered a timely response? ›

Timely is synonymous with appropriate, auspicious, being in service or useful, without delay, and convenient. Timely responding is really about being in service to others and encouraging positivity through respect. Timely responding impacts others' views of your capability, responsibility, and commitment to your work.

What is a reasonable time to reply to a text? ›

The appropriate response time also depends on what the text message is about. Time-sensitive messages need to be answered quickly while nonurgent ones can go longer without a response. However, in general, it's important to reply within 24–48 hours to avoid being rude and inconsiderate.

What is legally a reasonable amount of time? ›

Reasonable time is that amount of time which is fairly necessary, conveniently, to do whatever is required to be done, as soon as circ*mstances permit. As a U.S. legal term, the phrase has been a topic of controversy for many years.

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