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Fashion Advisor, 57th Street FlagshipAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique’s leadership.
What impact you can create at CHANEL:
Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
Optimize the client experience through providing clients with prompt, professional, warm and courteous service
Build genuine relationships with clients through thoughtful and consistent outreach
Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
You are energized by:
The history and heritage of The House of CHANEL
Being truly service minded
Utilizing your fashion expertise to inspire others
Building collaborative partnerships and relationships in a team-focused environment
Fostering a meaningful client experience centered around inclusion and connection
Appreciation for art, beauty, and luxury
What you will bring to the team:
Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Foreign language skills are preferred but not required
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Position logistics:
Minimum 3 years of related experience
Minimum High School Diploma
Ability to lift 15 lbs.
A flexible schedule with the ability to work late nights, weekends, and some holidays
Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results.
Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circ*mstances where deemed appropriate.
Compensation:
The anticipated hourly rate range for this position is $27.30 through $32.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:
CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation CHANEL:
Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
For more information, please navigate to the Fondation CHANEL website here
Career and Leadership Development:
We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Retail and Retail Luxury Goods and Jewelry
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Fashion Advisor, Watches & Fine Jewelry, 57th Street Flagship
Create an anonymous post and get feedback on your pay from other professionals. The estimated total pay range for a Fashion Advisor at Chanel is $40K–$52K per year, which includes base salary and additional pay. The average Fashion Advisor base salary at Chanel is $46K per year.
The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership.
Chanel employees rate the overall compensation and benefits package 4/5 stars. The highest-paying job at Chanel is a Head of ESG Integration with a salary of £151,488 per year (estimate). The lowest-paying job at Chanel is a Sales Advisers with a salary of £57,424 per year (estimate).
CHANEL Customer Care is available Monday to Sunday, 7 AM to 12 AM ET. to answer all your questions. Please email us, call 1.800.550.0005 or live chat with a CHANEL Advisor.
The company stopped paying commission in 2018 and switched to a monthly bonus structure that doesn't pay nearly as much. Most employees took a 40% pay cut from the previous commission days. For working with such an ultra luxury brand you would think they would compensate better.
The estimated total pay range for a Sales Associate at Chanel is $32K–$46K per year, which includes base salary and additional pay. The average Sales Associate base salary at Chanel is $38K per year.
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